Michelin Warranty Claim1.9.1 - App Store

Official App for Michelin Warranty Claims.

Our App empowers the user to simply and easily capture and submit their own warranty claims. Designed for Passenger & Light Truck, Agriculture and Commercial Truck tires. It can be used by all Michelin authorized Dealers, Distributors, Indirect and Open Market Users throughout USA and Canada for Michelin, BFG & Uniroyal brand tires.

Features by Segment:
Passenger and Light Truck:
. On-line or Offline Capability
. Eliminates phone call to Consumer Care
. Real Time Inspection by Tire Expert for Goodwill Claims
. Opportunity to be approved for No Return/Scrap Tire

Agricultural (AG):
. On-line or Offline Capability
. Eliminates waiting for your account manager.
. Virtual Inspection by Tire Expert within 48 business hours

Truck
. Eliminates waiting for your account manager.
. Digital review by your account manager for goodwill within 48 hours.
. Real time notification if Tire is required to be returned or not.

Version History To enhance your experience and ensure the protection of your data, please download the latest version of the Michelin Warranty app. This update includes important security improvements and new features for a better user experience. 1.9.1 06/27/2025 To enhance your experience and ensure the protection of your data, please download the latest version of the Michelin Warranty app. This update includes important security improvements and new features for a better user experience. 1.9.0 06/08/2025 We have made a few fixes to improve your experience. 1.8.1 01/29/2025 We have made a few enhancements and fixes to improve your experience. The latest version brings the ability to create Commercial Truck claims for casing only. 1.8.0 01/19/2025 Continuous Improvement 1.7.0 07/21/2024 Continuous Improvement 1.6.6 05/06/2024 Continuous Improvement 1.6.5 04/28/2024 Continuous Improvement 1.6.4 04/28/2024 Continuous Improvement 1.6.3 03/26/2024 Enhancements: Showing full text in the drop-down fields for damage observation and Marketing Guarantee. Informative message regarding truck claims for retread tires. 1.6.2 01/28/2024 - New: Indirect Agriculture dealers (KADs) with a Michelin Ship-to will be able to log in using their MyPortal credentials.
- Enhancements: More instructive error messages to Fleet claims
- Bug Fix: Fleet phone number and Agriculture Vehicle Model 1.6.1 08/27/2023 This App has been improved to allow the following:
1. Agriculture Dealers - Can submit Satisfaction Guarantee claims, Hours and Tire Pressure required.
2. Truck Dealers - Now have FLEET Ship-to Look up fields when submitting a claim for a Fleet.
3. All Dealers - Valid Email address format is required, Error message enhancements. 1.6.0 08/06/2023 Error message enhancements. 1.5.11 06/25/2023 Bug fixes and enhancements 1.5.10 05/21/2023 Error Message Enhancement 1.5.9 04/23/2023 Bug fixes and enhancements 1.5.8 02/05/2023 The App has been improved to allow Dealers to be able to

1.Submit claims for Commercial Truck Tires - must be connected to wi-fi or mobile data for full functionality.

2.Sign into the App using their MyPortal User ID and password.

•Dealers can continue to use their Bibnet User ID password.

3.Where images are required, photo #1 and photo#2 are now reordered to have Photo #1 be Area of Concern and Photo#2 be the DOT. 1.5.7 12/06/2022 This App has been improved to allow the following:

Commercial Dealers will now be able to submit their own claims for Commercial Truck Tires on the App.
When submitting a Commercial Truck claim, dealers will need to be connected to wi-fi or mobile data to have full functionality of the App.
Michelin Dealers can now sign into the App using their MyPortal User ID and password.
Dealers can also continue to use their current Bibnet User ID and password.
Open Market Dealers will continue to use the OM-User ID and password that they created on the App.
Bug Fixes. 1.5.6 12/04/2022 This App has been improved to allow the following:

Commercial Dealers will now be able to submit their own claims for Commercial Truck Tires on the App.
When submitting a Commercial Truck claim, dealers will need to be connected to wi-fi or mobile data to have full functionality of the App.
Michelin Dealers can now sign into the App using their MyPortal User ID and password.
Dealers can also continue to use their current Bibnet User ID and password.
Open Market Dealers will continue to use the OM-User ID and password that they created on the App. 1.5.5 12/04/2022 Bug Fixes 1.5.4 08/28/2022 1. Michelin Dealers to sign into the App using their My PORTAL LOGIN credentials in addition to their current Bibnet user name and password. Open market Dealers will continue to use their OM- user name and password that they created.
2. Agriculture Warranty Claims submitted by Open Market Dealers will now be visible in the App for 30 days from date of claim allowing dealers more time to complete their packlist.
3. All Agriculture Dealers will now be able to complete their OWN packlist. 1.5.3 08/28/2022 Agriculture Warranty Claims: This App has been improved to include a vehicle referential list for the convenience of our dealers to be aligned with the Michelin Global Standard by guiding the dealer the dealer to select the most accurate reason why the tire came out of service. 1.5.2 07/09/2022 - This App now supports Agriculture Tire Warranty Claims
- Bug Fixes 1.5.1 03/19/2022 This App now supports Agriculture Tire Warranty Claims 1.5.0 03/12/2022 Add the Quick Order function 1.4.0 10/25/2020